Support

Need a hand?

Questions, bug reports, or seat-management requests — drop us a note. We reply within one business day.

Help docs

Installation, activation, usage, and troubleshooting guides.

Open the help site

Receipts & billing

We’ll email you a one-time link to your Stripe portal where you can view invoices and update card details.

Private support ticket

Bug reports, feature requests, account and billing matters — all of it comes straight to us.

Already raised one? Track it in the support portal, or email support@refractions.app.